We look forward to our next project with you all! Roy Faust and his team at New Creations have excelled in delivering outstanding results in quality, project management, and customer satisfaction through three significant home renovation projects.
I am a very particular and detail oriented customer who has approached each project with a definite and unique vision that represents my home and me. Roy and the team respected my input and helped refine the project to make my vision a reality.
I feel fortunate to have found New Creations for my renovations: they employ a great team of subcontractors, suppliers, artisans, and specialists including furniture builders and suppliers who deal with out of the ordinary materials and finishes , which, along with a combination of design and technical knowledge, ensures that my vision can be brought to life.
Roy and the team treated me as a participant in the projects; they listened to my concerns and included me in all aspects of the planning. I felt that they approached my renovations as partners, not just as doing a job; they were as invested in a successful outcome as I was. In any renovation project unforeseen issues occur.
When problems did arise Roy and the team provided creative solutions, drawing on their design and technical expertise to maintain the integrity of the project. In lesser hands, the design quality would have been compromised. New Creations manages projects effectively, maximizing the use of materials, time, and labor to ensure the minimum level of disruption possible during a large renovation.
They stand behind their work, are reliable, professional, and honest. I highly value the true team performance from the New Creations crew with respect to coordination, expertise, and process. Would I recommend New Creations? Yes, with no reservations! Hiring New Creations was a great experience for me. From the design all the way through the project completion, they are focused on customer service. This is an honest company that does high-quality work.
Communication was good, the workmanship was wonderful, and everyone I interacted with was very friendly. We love our updated kitchen! New Creations transformed our cramped kitchen with limited countertop and cabinet space into a new gathering area that is now the focal point of or home. This is our second time working with New Creations.
Roy Faust and his team are true professionals and committed to making everything right. We trust Roy and that was a primary consideration for us in choosing someone to remodel our kitchen. This was all done on the computer so we could see the layout and elevation views of each option.
Erin visualized options that that we couldn't and we could not be happier with the final product. We gained so much countertop and cabinet space! No more cramped drawers or competition for cutting board space. Erin was with us every step of the way in selecting materials and colors.
She definitely has a talent that you should utilize. The cabinetry built and installed by Apollo is amazing.
We had the cabinets stained and went from a natural finish to a darker look. We love the contrast of the cabinets with the lighter backsplash and counters. It really makes the kitchen look so elegant. Apollo also installed the backsplash and flooring.
He is meticulous with his workmanship and you can trust him to get it right. Roy and his team did a fantastic job! We had a large remodeling project which included our kitchen, master bathroom, powder room, and outdoor grill. His team is professional, reliable, and fun to work with! I have recommended New Creations to my friends and will use them for future projects.
Thank you, Roy, Erin, and Apollo! I have the kitchen of my dreams, thanks to New Creations. We have done small and large remodels over the years, and we have never received service like we did with this top-notch team. From the beginning of design to the end product, they worked with us every step of the way. Roy was great about letting us know what they were doing and when they were doing it.
Erin was always available if we had questions. Apollo and his team were unobtrusive and left a clean workspace every night. They are professional, experienced, trustworthy, and service-oriented. We will be using this team in the future. I highly recommend New Creations! Roy and his team transformed these three small, cramped areas into one big, bright, beautiful, functional space that makes me jump for joy almost every time I walk in there.
He and his team took my ideas and made a them reality all within budget. They jumped through all the hoops I tossed at them and creatively resolved some challenges that the small space presented. I am saving all my pennies in the hopes that sometime in the not-too-far future, I can bring them all back to work their magic on my kitchen.
They upgraded the electrical, plumbing, removed walls, remodeled the bathrooms and kitchen, and put in all new tile flooring. Having been through one medium-sized and another small remodel project years ago and from talking to many friends over the years who had shared their experiences with remodel jobs, my expectation was that this would drag out an excruciatingly long time and the results, while maybe satisfactory, would probably be less than what I dreamed of in regards to quality.
But after reading their reviews and interviewing them, I was crossing my fingers for more. With COVID unexpectedly happening, Austin inspections going crazy, and numerous add-orders I added to the original job, my project did take a long time. But every minute it took was worth the quality craftmanship and results. I can only say WOW! It's been fun to see the jaws drop from every one of my friend's that saw the before and after and I still get jaw drops from those who just see the after.
Looking back and considering Roy and his team's attention to detail plus all the complicating factors, I'm actually am surprised how quickly they got the job done. While I was generally satisfied with my previous remodel projects, I am absolutely thrilled with this one. I LOVE my remodeled condo!! So far, I am really enjoying living in this space and looking forward to enjoying it long into the future! I work with Roy and his New Creations team as a supplier vendor.
He is a partner to my business and he runs a well-respected company in the building industry here in Austin. Roy and his team not only designed and built us a beautiful kitchen, but remodeled our entire bottom floor to include two living rooms, breakfast nook, and small bathroom. Additionally, his team coordinated new windows for the entire house, siding, and a lot of rock work. Oh, and they remolded my husband's garage.
Apolo, Erin, Roy and the entire New Creations team were fantastic, professional, clean, on time, and on budget.
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