Servers were nice but my plate was ridiculously small. They try to drown your plate in rice so you dont notice how little of meat serving you are really getting. Horrible, overpriced. I will not go back. Great Hole-in-the-Wall Restaurant — We went there because we heard it was cheaper than Benihana and was just as good so I was up for it and when I got there, I was a little underwhelmed by the appearance and location but that was quickly made up by the great service and food.
Our chef was amazing, friendly, and talented and I definately recommend the place. How to respond to negative reviews - business owners guide. If you have a week stomach, don't eat there. If your a health inspector, please go there!! The glasses hanging over the bar were coated with grease, dust and dirt. Once seated at a table next to a wall with old brown smelly grease coated all over it, next I noticed that the grill hadn't been cleaned. There was no health inspection rating anywhere to be found.
Although I stayed through the meal, my stomach turned the entire time. The waitress had holes in her dress and the manager sitting next to us while waiting at the bar smelled so horrible that I almost got sick. If I hadn't wanted a steak so bad, I would have walked out. I now understand why it's out in the middle of nowhere. So much better than Benihana. Do not get their sushi or shrimp they taste funny. Rachel J. Scottsdale, AZ. Best Teppanyaki Show in Town at Our. Hibachi Steakhouse!
View Our Menu. Renae P. Schertz, TX. Crystal L. Helotes, TX. Laredo, TX. Company's official reply June 11, , am via Google. First of all, madam, thank you for taking the time and patience to review us and sharing your experience. Secondly, we appreciate you very much for naming not only your chef but also the excitement we can too feel you enjoyed while visiting.
And, finally, it is really wonderful to know you really loved our food and obviously the Sho-gun! St … — show. We hope to see you again around here soon. Jade B. May 22, via Yelp. I tried this place because they had a really good Groupon deal and it was close by. I ordered pick up and it was ready and hot when I got there. I ordered the dinner hibachi steak and my boyfriend got the hibachi chicken and shrimp. It came with noodles, soup, salad, veggies, rice, and your proteins.
The soup by itself was extremely salty but when you add the noodles it was perfect. But after a few more bites I began tasting ash and then realized that I thought seasoning on the noodles was actua … — show. Everything else tasted pretty good but the amount of char they put in those noodles was enough to keep me from coming back.
Best food in the world! Great staff! Thank you for sharing your experience with us! Ben Velasquez March 18, , pm via Google. Food and service were great we will definitely go back with Groupon or without. It was delicious and food portions are enough to feed 2 people off one plate and that's during lunch. And joeseph our griller was awesome. Company's official reply March 18, , pm via Google. Ben, Right back to you, sir! We are excited to hear you really enjoyed yourselves.
We are the one and only Shogun. Remember, we now are doing delivery and have our own APP and online ordering. We are glad to see you have joined the Shogun family! March 16, , am via Google.
Super convenient and very good food. We loved our chef and our show. By the way, the wine and noodles and steaks were amazing!!! Strongly recommend. Company's official reply March 16, , am via Google. Thank you so much for sharing your experience with us. We can't wait to see you again around here soon. Roberto R. Rodriguez March 16, , am via Google. Really very nice and clean place. The staff and food werw really worth the wait.
We loved our show and our food. We will return soon. Company's official reply March 16, , pm via Google. Roberto, thank you as well, sir, for sharing your experience with us and leaving an outstanding review stars! Sergio Bautista March 16, , am via Google. Took my girlfriend out on a date and she loved everything about Shogun! We loved the noodles and fillet mignon. I will be bringing my girlfriend back soon and even bring my sister and my mom too.
Sergio, we certainly appreciate you taking the time and patience to review and rate us very, very well on Google. Thank you for the 5-stars! Daniel Adames March 16, , am via Google. The Japanese beer was very good. The manager and waitress were so nice and helped my mom candidly with a menu selection.
I appreciate that! I loved the Shrimp and the show. The noodles are really good! We will be coming back next weekend! Daniel, wishing you an excellent week! Thank you, sir, so much for the amazing-rated review. We love a 5-star review and we love to hear we make all of our customers happy as we know we did for you guys! Lean Bean March 16, , am via Google.
The staff is incredible! The food was delicious and amazing! A bit wait today but the view and staff and music and very courteous waitress made our visit a great experience! We will be definitely back!
You guys are amazing! Lean, we appreciate the excellent-outstanding review! We are excited to hear you guys really enjoyed yourselves. Thank you for the 5-star rating! MurkyWater Sensei March 16, , am via Google. I recommend not going on a Sunday because they'd only have one cook I waited for over an hour trying to get appetizers. Marker Moments, first and foremost, we are very sorry for any inconvenience.
We had a Chef confirmed sick today that could not show. We are very sorry that you could not have given us at least 10 more minutes from seeing you walk out the door. Other restaurants are usually too extremely busy on Sundays'. We certainly would of tried our best to make right here had upper management had the opportunity to communicate with you.
Please advise if we can be given the anew opportunity in emailing us at … — show. ShogunKingOrdering Gmail. Com as we would love earning a 5-star experience with you, as we are confident we will if given the opportunity.
Somethings are clearly within our control, while others aren't. We would love hearing from you here soon. L Bates March 11, , am via Google. Very entertaining! The kids loved it. Company's official reply March 12, , pm via Google.
Thank you very much in rating and reviewing us on Google. We love making all of our customers happy from an experience Shogun! We certainly are excited to see you again here around soon! Michael H March 10, , am via Google.
Wonderful place. Eli was the showman and chef and Ashley was the server. Both the best. Company's official reply March 10, , am via Google. Thank you for your very kind words and for taking the time and yet patience to review us in excellence. You rest assured that both Ashley and The Showman Eli will certainly get words of this excellent review you left us.
We got you covered! Cathy Nicholson March 8, , pm via Google. We visited Shogun on Saturday, March 7 at Our chef was awesome. So friendly and entertaining. The food was absolutely amazing. Can't wait to visit at dinner time. Cathy, amazing! Thank you so much for your very highly rated review and for having patience to rate us!
We certainly can't wait to see you around here again soon. Download our APP and visit our custom-website when you do grab an opportunity. Yolanda A.
March 6, via Yelp. I'm so glad that they open up again. The food is delicious. I would recommend to everybody that like Japanese food. Becky Gonzales March 4, , am via Google. Good is fantastic. When at lunch time. No flair while cooking. That is what shogun is known for.
Company's official reply March 5, , am via Google. Becky, first and foremost, we are very sorry for any inconvenience. We do try our best and often go by request as some customers have different views in excitement and entertainment and we never decline a customer's request. We ask you what will it take to earn those 5-stars reviews in bringing your back to our restaurant? After 10 minutes she comes with our food to find strange. Because it was suppose to take about 30minutes.
Well when we got home our chicken was not cooked. Our food was terrible. After waiting so long. Very disappointed and September We had reservations for 4.
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